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Does someone need to be in to take delivery?
Ideally, yes. Most of the time, we will ship using a service that requires a signature upon delivery.
It’s also in the interest of food safety that someone is there to receive your order and store it appropriately.
Safe place or nominated delivery locations
If you’ve nominated a safe place with Royal Mail or indicated a preferred delivery location, the courier will deliver to this if you’re not in.
Atisay is not responsible for the order once left in a safe place or with a neighbour.
Good to know
We always try our best to meet our delivery promise, but delays and changes may happen - especially during peak hours and periods. Please see our Ts&Cs for more info before placing your order.

